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Chats and Forums are an interactive element on many websites. The presentation and delivery formats may vary slightly, from threaded discussion boards, to online mailing lists and live chat, but all facilitate the exchange of ideas and information in an online community setting.
Arts/Literature/Chats & Forums is for online literary communities whose main feature is an interactive community discussing published literature and authors.

Chats or forums whose main focus is submitting of original writing for online viewing and discussion belong in the Online_Writing category.

To maximize visibility, first look for the most specific category for the community. For example, if the main focus of your community forums is Science Fiction, your best bet would be to submit to Science Fiction and Fantasy/Message Boards and Communities/. Likewise if your main focus is discussion of a specific author or book - like ''Stephen King'' or ''Harry Potter'' - check to see if these categories have an area for forum communities.