Outsourcing involves turning a function traditionally managed within a business over to a third-party service provider. Support services and product development are typical of the types of services outsourced.
When the third-party provider is based in another country, the arrangement is called offshoring, or offshore outsourcing.
Companies involved in business process outsourcing (BPO) provide multiple outsourcing services including human resources, sales, back office, and finance.
Please submit only sites dealing business process outsourcing (BPO) that provide services in multiple areas. If a company only provides a specific service (such as human resources, finance, or sales), submit the website to the appropriate category listed beneath Outsourcing.
This category specifically covers consultants that offer consulting services to enable clients to outsource some of their current functions.
To qualify as "outsourcing", the client must already have assets and personnel to perform the current functions. The client must intend to transfer these assets and personnel to an external service provider.
To qualify as "consulting", the consultant must provide advice to clients on outsourcing, as defined above.
Consultants may also be outsourcing service providers.
As a guide, the following are likely to be rejected as outsourcing consultants:
- advertising agencies, as they do not usually advise on the outsourcing of existing internal functions.
- software developers, as they may supplement existing SD functions, without acquiring their clients' assets and personnel.
Business services and infomediary resources specificly related to sales outsourcing
Sites must provide outsourcing services related to sales in order to be considered for admission to this category. Any site that does not provide sales outsourcing services will not be listed.