CaseBank develops and delivers experience-based Decision Support solutions reducing equipment maintenance costs and increasing uptime for the manufacturing, aerospace, petrochemical, and related sectors.

A public wiki site dedicated to the ITIL approach to IT and customer support and management.

Management consulting firm for help desks and customer support centers.

Maconomy, a publicly-traded company, is the only provider of fully integrated eBusiness enterprise software that optimizes the service industries.

PhoneWare call center solutions serving the telecommunications, educational, pharmaceutical, travel and tourism, insurance, financial and automotive industries.

XML-based demand chain networks that deliver personalized customer experiences; unify Internet commerce, CRM, eSelling, and wireless technologies; guide intelligent commerce; and integrate the demand chain with the supply chain.

Delivering telephony based customer relationship management solutions and project management.

A 24/ 7 inbound and outbound call center to provide answering services, processing and operational tasks for business.